Salesforce CRM Course

 

Salesforce CRM Course Overview

Salesforce began with the vision of reinventing Customer Relationship Management (CRM). Since then we’ve changed the way enterprise software is delivered and used, changing the industry forever. All Salesforce products run entirely in the cloud so there’s no expensive setup costs, no maintenance and your employees can work from any device with an internet connection – smartphone, tablet or laptop.

The CRM easy to use for small businesses and large scale enterprises. This approach has helped to make Sales Cloud the world’s number 1 CRM system. But Salesforce doesn’t start and end with CRM for Sales and Marketing. Our platform enables you to manage all interactions with your customers and prospects, so your organization can grow and succeed.

Salesforce is the customer relationship management (CRM) platform. Our cloud-based, CRM applications for sales, service, marketing, and more don’t require IT experts to set up or manage simply log in and start connecting to customers in a whole new way.

Anyone can take up the course who are interested in DevOps and experience professionals to improve their career.

No prerequisites as such, just be willing to learn new concepts. If you are familiar with HTML can make easy understanding

After completing this course you get hires in IT companies like IBM, Apple, AtoS, oracle, Amazon and more

The main concepts covered in the course are Basics of programming, Building logic through programming, Query Language, Advance APEX.

Salesforce CRM Course Syllabus

Basics of programming

  • Basics of programming
  • Variables
  • Operators
  • Expressions
  • Looping Statement
  • Controlling Statement
  • Class
  • Objects
  • Functions
  • Architecture Apex / Force.com
  • Data Types in Salesforce
  • MVC pattern in Salesforce
  • Collections
  • Debug process and methodology

Building logic through programming

  • APEX Class
  • Visualforce
  • Apex Classes
  • Introduction to Trigger
  • Triggers in Salesforce
  • Trigger Scope in Salesforce
  • Trigger Types
  • Best Practices Triggers
  • Understanding Trigger Context Variables in Salesforce
  • Understanding Test Classes in Salesforce
  • Building Test Classes and execution
  • Code coverage understanding
  • Annotations
  • DML Statements
  • Insert statement
  • Update Statement
  • Delete Statement
  • Getting data from recycle bin
  • Introduction to Visual Force
  • Enabling VF for your Organization and Execution
  • Creating First VF page
  • Building Page Block Table in VF page
  • Building Form in VF page
  • Controllers
  • Types of Controllers
  • Standard Controllers
  • Custom Controllers
  • Controller Extension
  • Best Practices Visualforce
  • Bulkification
  • Exceptions

Query Language

  • Intro to SOQL
  • Query formation in SOQL
  • Intro to SOSL
  • Query formation in SOSL
  • DML statements in Salesforce
  • SOQL Vs SOSL
  • SOSL transformation

Advance APEX

  • Batch class
  • Schedule Class
  • Transaction Control